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Why am I not getting any emails from my subscription? πŸ“§
Why am I not getting any emails from my subscription? πŸ“§
Mikaela avatar
Written by Mikaela
Updated over 8 months ago

If subscription results are neither displayed on the account nor sent via email:

  • From the moment the subscription is created/saved, it takes a day before it starts fetching information. This means that if you save a notification again, it will be reset and will not take effect until a day later.

  • The notification email only fetches vacancies that match your settings and have been published after the subscription was created/saved. It does not fetch vacancies that have already been posted.

  • The subscription you have created is always time-limited (6 months from the creation date), but this can be changed by editing the subscription. Make sure the expiration date has not passed for the subscription!

  • It may also be that your subscription haven't received that many results based on your configured preferences.

    • Geographic location: Most employers post their vacancies in specific municipalities, so choosing "Unspecified county/municipality" is therefore not something we recommend. "Unspecified county/municipality" does not mean that you will get results for all counties and municipalities, but is a specific category that only yields hits on ads with this particular placement.

    • Employment type: The choice "full-time/part-time" does not mean that you will get hits on ads published as full-time or part-time. This is a specific choice that means the ad includes both full-time and part-time. There are very few ads published with this choice, which means you will not get many hits if you choose it. If you want your notification to include both full-time and part-time, we recommend leaving the employment type selection blank (not making any selection in the dropdown list) 😊


​If the subscription results are displayed on your account but not sent via email:

  • Make sure you have selected email as the delivery method.

  • It may be that the email is stuck in a SPAM filter or similar. Therefore, make sure you have no block against our sender email ([email protected] if you have applied for a position via Talent Hire and [email protected] if you have applied for a position via Visma Recruit). You can also add it as a safe sender in your email settings so that your email provider understands that these are emails you want to receive!

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